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lunes, junio 24, 2024
InicioNacionalEconomíaDefensoría del Consumidor lanza plan de inspecciones previo a celebración del día...

Defensoría del Consumidor lanza plan de inspecciones previo a celebración del día del padre

La Defensoría del Consumidor inició este martes 11 de junio, un plan de inspecciones a nivel nacional para garantizar pagos justos y productos de calidad durante las compras por el Día del Padre. Ricardo Salazar, presidente de la institución, destacó que este operativo busca evitar promociones engañosas, publicidad falsa y la venta de productos vencidos. El plan incluye 18 puntos fijos de atención en diversas zonas comerciales del país.

Durante un recorrido en un centro comercial de la colonia Escalón en San Salvador, Salazar explicó que la temporada del Día del Padre es “particularmente intensa” en la demanda de aparatos electrónicos como televisores y teléfonos celulares, sectores que el año pasado generaron más de 6,500 quejas relacionadas con garantías. Este despliegue busca ofrecer asesoría directa a los consumidores y asegurar que reciban información clara y precisa sobre sus compras.

En mayo, se informó que las denuncias aumentaron un 144.48% en los primeros cuatro meses de 2024, pasando de 5,403 en 2023 a 13,209 este año, por lo que, las autoridades instan a los consumidores a reportar cualquier inconformidad o irregularidad a través del WhatsApp 7844-1482 y el centro de llamadas 910.

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