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InicioNacionalPropinas y tarifas de parqueo serán reguladas con la reforma a la...

Propinas y tarifas de parqueo serán reguladas con la reforma a la Ley de Protección al Consumidor

Así lo confirmó el presidente de la Defensoría del Consumidor, Ricardo Salazar, ante una entrevista televisiva.

El presidente de la Defensoría del Consumidor, Ricardo Salazar, anunció esta mañana que las reformas a la Ley de Protección al Consumidor buscan que las propinas sean reguladas en diferentes establecimientos.

“Restaurantes, bares y similares, podrán cobrar propina, pero no excederse del diez por ciento”, dijo Salazar ante una entrevista de televisión.

De acuerdo a ello, el porcentaje (de la propina) deberá informarse al consumidor de forma clara, completa y previa al uso del servicio (por cualquier medio escrito).

Destacó que en caso de inconformidad, por un servicio deficiente, el consumidor podrá pedir su anulación o reducción.

En relacion a los parqueos en centros comerciales, la Defensoría podrá regular también sus cobros.

Entre las medidas que destacan de este ultimo son:

  • La tarifa por el servicio de estacionamiento será proporcional al tiempo efectivo utilizado.
  • Los consumidores contarán con un tiempo de exoneración de pago de treinta minutos.
  • Las reformas prohibirán que la penalidad por extravío del comprobante de parqueo exceda de cinco dólares, y declarará “nula” la cláusula de exoneración de responsabilidades por daños en vehículos.

La propuesta de reformas a la Ley de protección al consumidor, que comprende 60 artículos, propone modificar 43 artículos y adicionar 17 nuevas disposiciones.

Dicha propuesta fue presentada ayer por la Defensoría del Consumidor y por el momento está en estudio en la Asamblea Legislativa.

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