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jueves, abril 25, 2024
InicioNacionalEconomíaDefensoría del Consumidor brinda informe sobre avances de gestión en materia de...

Defensoría del Consumidor brinda informe sobre avances de gestión en materia de derechos del consumidor en San Miguel

En el marco de la defensa de los derechos de los consumidores, el Presidente de la Defensoría del Consumidor (DC) Ricardo Salazar brindó un informe sobre los avances en materia de derechos del consumidor y los logros obtenidos durante la gestión del Presidente Nayib Bukele, el evento se desarrolló en la sede regional de San Miguel.

“Es importante señalar que $57.2 millones (en devoluciones) corresponden a tres años de Gobierno”, de los cuales son 374,402 salvadoreños favorecidos con esa recuperación, dijo el Presidente de la DC, destacó que gracias al amplio trabajo de la Defensoría del Consumidor a nivel nacional, en el marco de la aplicación de las medidas de alivio económico se han realizado “30,881 verificaciones; 23,793 relacionadas a precios de alimentos” dijo Salazar. El 74% de los montos recuperados equivalente a $42.2 millones, pertenece a casos colectivos de los cuales 349,975 salvadoreños fueron beneficiados.

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Dentro de las verificaciones en la zona oriental se han atendido “temas relacionados a créditos con 18 %, e inmuebles con 16.3 %” y en cuanto a atenciones se tiene un total de “8,867 consumidores en la zona oriental, es un esfuerzo importante. Estos tres años de administración han sido bastante satisfactorios, trabajando para los salvadoreños” recalcó el Presidente de la DC.

“En general, el 69 % de las denuncias se concentra en cobros, cargos y comisiones” expresó Salazar, poniendo a disposición de la ciudadanía “medios de atención presenciales y no presenciales”. Entre los medios no presenciales se tienen los programas Conciliación Virtual, el número de contacto para agendar citas es el WhatsApp 7844-1482. Las medidas de alivio económico propuestas por el gobierno central busca mermar los efectos de la inflación por la economía en el El Salvador.

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